POLICIES for His Place Resort - PLEASE READ CAREFULLY
Effective summer 2013, we are now offering
a very forgiving, if not the most lenient, cancellation policy of any of
We wish we could do away with it completely, but
please understand that we rely almost entirely on reservations made in
advance. Once we take your reservation, your lodging, guides, and boat
rentals are no longer available, and we turn away all other requests. We
also have to pay guides whether you fish or not. Further, we don't
overbook like hotels to cover such occurrences. This policy protects
you, our guides, and still allows us to operate our business. Our
policies apply to all reservations in the case of inclement weather or
varying river conditions.
DEPOSITS AND CANCELLATION FEES
- A credit card deposit is required at time of
booking, either Visa/MC.
- Deposits are as follows:
- Lodging deposit - 1st night + tax for each
- Guided spin fishing trips - $165 (flat rate)
- Fly fishing trips - $260 (flat rate)
- John boats, canoes and kayak rentals - $0
- Campsites - $0 deposit required
- Deposits will be returned with 15 days or more
notice of cancellation, change or postponement, less a $49
cancellation fee. (Multiple rooms or Guide Trips require 22 days
notice.) We refund deposits by company check only, which will be
postmarked within 1 week of your notice.
- No Shows or cancellations, changes and
postponements occurring less than 15 days forfeit all deposits (22
days for multiple rooms or guide trips).
- Early departures pay for only 1 more night of
lodging. (Example: Reserve 5 nights, stay only 2, pay for 3)
Early departures will forfeit all guide trip deposits.
- Downgrades to smaller units are allowed, but
forfeit 1st night lodging deposit on larger room if notice is given
less than 15 days (or 22 days for multiple rooms).
In order for us to maintain such a liberal
cancellation policy, we must work together. Please, if you know you're
not going to make it, notify us as soon as possible. If you have any
questions, please ask.
GENERAL RESERVATION POLICIES
Accepted Forms of payment at checkout: Cash,
Traveler's Check, Company Check, Personal Check, Visa/MC. Bad Check
Charge is $35.
CHECK IN / CHECK OUT - All guests must check in upon
arrival. For guests arriving after 8 pm, we will put up signs to direct
you. Lights will be on, door will be unlocked, and we will see you in
the morning. Check in time is 3:00 PM. Check out time is 10:00 AM.
Unless you have received pre-authorization for a late checkout, a fee
equal to your first night's lodging will apply after this time. If you
are not in the room, your belongings will be moved to the office, and
you agree that you will not hold His Place Resort liable for any damage
SMOKING POLICY - All Lodging is NON-SMOKING, however
you may smoke outside. Additional cleaning charges equal to a minimum of
1 night's stay will be charged for smoking inside. We thank you in
advance for your cooperation.
NO PET POLICY - We regret that we do not allow pets
anywhere on the property. Pets cannot be kept in your vehicle, either.
Minimum $200 charge for undeclared pets and additional damages may be
charged at our discretion. No exceptions except for certified service
animals, as required by law.
GUIDE SERVICES POLICY - All Guide Services must be
booked through our office unless prior approval is given. If shuttle
service is required due to low water or other river conditions, a $9 per
trip gas surcharge may apply. Guided Fishing trips cannot be rescheduled
due to inclement weather. We will fish in the rain, and return to the
dock to wait out any lightning that may be in the vicinity.
DAMAGES - You are responsible for leaving your
accommodations, rentals & our facilities in the same condition (with
normal use) as found when you arrived. The guest booking the reservation
is ultimately responsible for paying for damages should someone in his
party fail to do so. Should damages be discovered during your stay or
after your departure, an itemized invoice will be sent and your credit
card will be charged appropriately.
WEEKEND AND HOLIDAY MINIMUMS - Weekend bookings
require a two (2) night minimum stay; weekend nights are considered
Friday & Saturday. Holiday bookings require a three (3) night minimum
stay. Units #11 & #12 always have a 2 night minimum and 3 night minimum
stay for holidays.
Refusal Of Service - We reserve the right to
refuse or discontinue service to anyone 1.) creating a safety hazard or
refusing to follow safety instructions of our staff, 2.) intoxicated or
under the influence, 3.) acting in an aggressive or threatening manner,
4.) intentionally damaging property, or 5.) using our facilities to
operate their own fishing or guide service.
BOAT DOCK SERVICES POLICIES:
- FOG - For your safety, Boats, Canoes & Kayaks may
not leave until the trees on the west bank across from the dock can
be seen clearly. We reserve the right to determine safe conditions.
- DEPARTURE - A Safety Check out is REQUIRED before
you leave the dock, even if you've had safety check outs on previous
visits. John Boats may leave the dock no earlier than 7:30 AM, never
before sunrise, and Canoes & Kayaks not before 9:00 AM. For john
boat rentals, a full day is considered 8+ hours, and a half day is 4
hours from the time you depart. Half-day rentals can typically start
any time of the day, but we reserve the right to require either AM
or PM depending on demand.
- RETURN - Boats, Canoes & Kayaks not back to the
dock one hour before sunset or 7:30 PM, whichever is earlier, will
be charged $10 for each 10 minutes late.
- AGE - Boat operators must be a minimum of 18
years of age, with a valid state-issued Driver's License.
- CAPACITY - John Boat Capacity for rentals: 750
lb., persons + gear. Guided Fishing Trip Capacity: 650 lb., guests +
personal gear. Canoe Capacity: 500 lb., persons + gear. Kayak
capacity: 250 lb., person + gear. We reserve the right to determine
- YOUR EQUIPMENT - Guests may bring their own boats
& motors, or other equipment if they wish. We do not charge guests
for use of the ramp, but you do so at your own risk, and do hereby
hold blameless His Place Resort, its management, employees & agents
for bodily injury, death, loss of personal property, and any and all
damages and / or expenses thereof, as a result of such activities.
- SAFETY - The White River has periods of high
rushing water, and we advise you to wear the Coast Guard Approved
personal floatation devices we provide. Do not put your boat, canoe
or kayak in an inherently dangerous position such as being close to
obstructions, letting out or dragging chains / anchors, or tying to
trees or other objects during periods of high water. Drag chains are
not allowed. You must understand that motors are mechanical devices,
and can fail for any number of reasons, such as getting into large
moss beds, air bubbles in fuel lines, running into gravel bars/other
submerged objects, fuel problems, operator error, other mechanical
failures, etc., and by renting from us you understand that when this
happens, you must use the paddles to keep away from obstructions
while signaling for help or troubleshooting the problem. Never leave
Boats, Canoes or Kayaks unattended on the banks at any time. Shuttle
service is not available for the resort's john boats.
- YOUR RESPONSIBILITIES REGARDING SAFETY - You are
responsible for yourself and all parties in the boat or canoe with
you, and do hereby hold blameless His Place Resort, its management,
employees & agents for bodily injury, death, loss of personal
property, and any and all damages and / or expenses thereof, as a
result of such activities.
- YOUR RESPONSIBILITIES REGARDING DAMAGES TO OUR
EQUIPMENT - You will be fully liable for damaged or lost equipment
or other personal property belonging to His Place Resort, and give
us permission to make assessments as to the extent of property
damage, including boat, prop, motor, canoe, etc., and apply
appropriate charges. Please check your homeowner's insurance before
you rent! You may not be covered for damages. Minimum charge for a
sunken john boat is $3000. For example, a non-recovered john boat &
motor will cost you over $7500. A Visa/MC with $3000 minimum
available credit is required for all dock service rentals.
By booking with us, you agree that:
- You have read, understand, and agree to the
Policies as outlined.
- Your liability for your bill is not waived and
you agree to be held personally liable for all charges, regardless
of the failure of other parties to do so.
- Check out time is 10:00 a.m. If you are not in
the room after this time, you give His Place Resort staff full
permission to move your belongings to the office, and will not hold
His Place Resort liable for any damage or loss. You understand that
there will be an additional charge of your first night's rate
payable on your account.
- You understand that if you smoke indoors, or
allow others to smoke indoors, a minimum charge of your first
night's rate will be payable on your account.
- You certify that you will not have pets of any
kind with you, nor will have them in your vehicle.
- You understand your responsibilities for Damages
as outlined in the Policies, and agree to let His Place Resort
assess any and all such damages, whether discovered before or after
your departure, and charge your credit card accordingly.
His Place Resort - Prices & Policies subject to
change without notice. Policies posted on the Main Website are the most
current, and supersede any previous version(s).